"Recently, I have been confronted with "KMers" (not sure I agree that they are) that consider that you can only manage information and not knowledge because "knowledge" is only in people's minds, and that what can be communicated is only "information". What would be your arguments to support the view that knowledge can be "managed" and is not only found in our minds?"
Read her interesting response and my subsequent comment here:
http://nirmala-km.blogspot.com/2007/06/can-we-manage-knowledge.html#links
