This blog focuses on how to leverage the knowledge held, created, shared in an organisational context; with the objective of fostering creativity and innovation for competitive advantage.
Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM)
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06 April 2008
The British Airways T5 fiasco (update)
See my previous post as I have added some info (and read the interesting comments as well). . . .
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