This blog focuses on how to leverage the knowledge held, created, shared in an organisational context; with the objective of fostering creativity and innovation for competitive advantage. Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM)
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08 March 2007
Organizational cultures not conducive to effective leveraging of knowledge (cont.)
Courtesy Hilary Burrage (http://www.hilaryburrage.com/ ) I have 3 additional cultural traits to suggest:
11. Job Description framing: The 'No-one's paying us to have a wider vision' syndrome.
The next two are more relevant to the public sector:
12. Groupthink effect: The 'We'll define our stakeholders as the people we already know' syndrome.
13. Only money talks: The 'those so-called stakeholders aren't actually funding anything directly, so they're not real customers' syndrome.
Peter-Anthony Glick
http://leveragingknowledge.blogspot.com
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